Taxify is one of the fastest growing startups in the world with over 5M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button.
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users regardless of their country of location.
CUSTOMER SUPPORT SPECIALIST
- Represent Taxify in Latvia and some English spoken markets
- Support all Taxify users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
- Be a key player in building a support team in a challenging hypergrowth environment
We really want you to:
- Understand what outstanding customer support looks like and be ready to go the extra mile
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written Latvian, English and Russian, any other language is a plus
- Be passionate about new technology and ridesharing
- A salary of 1 141€ gross + company stock options
- Amazing experience working in one of the fastest growing start-ups in the world
- Unique opportunity to shape the transport industry in EMEA
- No corporate BS
- A super motivated and talented team to work with
- Flexible working hours
- Free Taxify credit
If that sounds like you – please apply now!
DARBA DEVĒJA Reģistrācijas Nr.: 12417834