Customer Support Specialist – Riga (522 skatījumi)

Rīga, Kuģu iela 26
9. aprīlis, 2018

Taxify is one of the fastest growing startups in the world with over 4M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users regardless of their country of location.

CUSTOMER SUPPORT SPECIALIST

You will:

  • Represent Taxify in Latvia and some English spoken markets
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
  • Be a key player in building a support team in a challenging hypergrowth environment

We really want you to:

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written Latvian, English, any other language is a plus
  • Be passionate about new technology and ridesharing

We offer:

  • Competitive salary + company stock options
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in EMEA
  • No corporate BS
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Taxify credit

If that sounds like you – please apply now!

Apply for this position:

https://taxify.eu/careers/#op-247281-customer-support-specialist-riga

 

DARBA DEVĒJA Reģistrācijas Nr.: 12417834